Terms of service

Terms of Service

These Terms of Service govern your use of the Universal Tribe Records website and your purchase of any products through it. By accessing this site or placing an order, you agree to these terms.

1. About Us

This website is operated by Universal Tribe Records (ABN 27 107 023 842), based in Melbourne, Australia. For any questions, contact us at admin@universaltriberecords.com.

2. Products and Pricing

All products are made to order through our print-on-demand partners. Product images are representative; actual colours may vary slightly depending on your device's display. We reserve the right to update pricing, descriptions, or availability at any time without prior notice. In the event of a pricing or listing error, we reserve the right to cancel any affected order and issue a full refund.

3. Orders

By placing an order, you're making an offer to purchase, which we may accept or decline at our discretion, including in cases of suspected fraud, stock issues, or pricing errors. Order confirmation does not guarantee fulfilment if such an issue arises; you'll be notified and refunded if we're unable to complete your order.

4. Payment

We accept payment via the methods displayed at checkout. All prices are listed in Australian Dollars (AUD) unless otherwise stated. Payment is processed securely through our third-party payment providers; we do not store your full payment details.

5. Shipping

Shipping costs, timeframes, and carrier details are outlined in our Shipping Policy. International customers are responsible for any customs duties or import taxes applied by their country.

6. Returns and Refunds

Our Returns & Refunds Policy outlines your rights, including the 14-day return window and our process for faulty or misprinted items.

7. Intellectual Property

All designs, logos, artwork, and content on this site are the property of Universal Tribe Records or its licensors and are protected by copyright. You may not reproduce, distribute, or use any of our designs or content without prior written permission.

8. User Conduct

You agree not to use this site for any unlawful purpose, including submitting fraudulent orders, attempting to interfere with site security, or infringing on the rights of others.

9. Limitation of Liability

To the extent permitted by law, Universal Tribe Records is not liable for any indirect, incidental, or consequential damages arising from your use of this site or your purchase of our products. This does not affect any rights you have under Australian Consumer Law that cannot be excluded.

10. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect once posted on this page. Continued use of the site after changes constitutes acceptance of the updated terms.

12. Contact

Questions about these terms can be sent to admin@universaltriberecords.com.